1. Definition and nature of personal data

When you use our site, we may ask you to provide us with personal data about yourself.

The term “personal data” refers to all data that makes it possible to identify an individual, which corresponds in particular to your surname, first names, pseudonym, photograph, postal and e-mail addresses, telephone numbers, date of birth, data relating to your transactions on the site, details of your purchases and subscriptions, credit card numbers, as well as any other information that you choose to communicate to us about yourself.

2. Purpose of this charter

The purpose of this charter is to inform you about the means we use to collect your personal data, in strict compliance with your rights.

In this respect, we inform you that we comply, in the collection and management of your personal data, with law no. 78-17 of 6 January 1978 relating to information technology, files and freedoms, in its current version.

3. Identity of the person responsible for data collection

The person responsible for collecting your personal data is the EPIC agency, a limited liability company, registered with the Paris Trade and Companies Register under SIRET number 521789289 with its registered office at 7 rue de Cheroy, 75017 Paris.

4. Collection of personal data

Your personal data is collected for one or more of the following purposes:

(i) To manage your access to and use of certain services accessible on the site,
(ii) To carry out operations relating to customer management concerning contracts, orders, deliveries, invoices, loyalty programmes and customer relations,
(iii) To compile a file of registered members, users, customers and prospects,
(iv) To send newsletters, solicitations and promotional messages. If you do not wish this, we give you the option of expressing your refusal in this respect when your data is collected;
(v) To compile commercial and traffic statistics for our services,
(vi) Organise competitions, lotteries and any promotional operations, excluding online gambling and games of chance subject to approval by the Autorité de Régulation des Jeux en Ligne,
(vii) To manage people’s opinions on products, services or content,
(viii) To manage unpaid invoices and any disputes relating to the use of our products and services,
(ix) To comply with our legal and regulatory obligations.

5. Recipients of the data collected

Our company’s staff, the departments responsible for control (auditors in particular) and our subcontractors will have access to your personal data.

Public bodies may also be recipients of your personal data, exclusively to meet our legal obligations, court officers, ministerial officers and bodies responsible for carrying out debt recovery.

6. Transfer of personal data

Your personal data will not be transferred, leased or exchanged for the benefit of third parties.

7. Length of retention of personal data

(i) Concerning data relating to the management of customers and prospects:

Your personal data will not be kept beyond the period strictly necessary to manage our commercial relationship with you. However, data used to establish proof of a right or contract, or which must be kept in order to comply with a legal obligation, will be kept for the period stipulated by the law in force.

With regard to any prospecting operations aimed at customers, their data may be kept for a period of three years from the end of the commercial relationship.

Personal data relating to a prospect who is not a customer may be kept for a period of three years from the date of collection or the last contact from the prospect.

At the end of this three-year period, we may contact you again to find out whether you wish to continue to receive commercial solicitations.

(ii) Concerning identity documents:

In the event of exercising the right of access or rectification, data relating to identity documents may be kept for the period stipulated in article 9 of the Code of Criminal Procedure, i.e. one year. If the right to object is exercised, this data may be archived for the limitation period stipulated in article 8 of the Code of Criminal Procedure, i.e. three years.

(iii) Concerning credit card data:

Financial transactions relating to the payment of purchases and charges via the site are entrusted to a payment service provider, which ensures that they are carried out correctly and securely.

For the purposes of the services, this payment service provider may be required to receive your personal data relating to your bank card numbers, which it collects and stores in our name and on our behalf.

We do not have access to this data.

To enable you to make regular purchases or pay related fees on the site, your credit card details are kept for the duration of your registration on the site and, at the very least, until you make your last transaction.

By ticking the box expressly provided for this purpose on the site, you give us your express consent to this storage.

Data relating to the visual cryptogram or CVV2, recorded on your bank card, is not stored.

If you refuse to allow your personal data relating to your bank card numbers to be stored under the conditions specified above, we will not store this data beyond the time required to complete the transaction.
In any event, the data relating to these transactions may be kept, for the purposes of proof in the event of the transaction being disputed, in intermediate archives, for the period stipulated in article L 133-24 of the French Monetary and Financial Code, i.e. 13 months following the debit date. This period may be extended to 15 months to take into account the possibility of using deferred debit payment cards.

(iv) With regard to the management of opt-out lists:

The information used to take account of your right to object is kept for a minimum of three years from the date on which you exercise your right to object.

(v) Concerning audience measurement statistics:

Information stored in users’ terminals or any other element used to identify users and enabling their traceability or frequentation will not be kept beyond 6 months.

8. Security

We inform you that we take all useful precautions and appropriate organisational and technical measures to preserve the security, integrity and confidentiality of your personal data and, in particular, to prevent it from being distorted, damaged or accessed by unauthorised third parties. We also use or may use secure payment systems that comply with the state of the art and applicable regulations.

9. Cookies

Cookies are text files, often encrypted, stored in your browser. They are created when a user’s browser loads a given website: the site sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves this file and sends it to the website’s server.

There are two types of cookie, which have different purposes: technical cookies and advertising cookies:
– Technical cookies are used throughout your browsing experience to make it easier and to perform certain functions. A technical cookie may, for example, be used to remember the answers given in a form or the user’s preferences regarding the language or presentation of a website, where such options are available.

– Advertising cookies may be created not only by the website on which the user is browsing, but also by other websites displaying advertisements, announcements, widgets or other elements on the page displayed. In particular, these cookies may be used to carry out targeted advertising, i.e. advertising based on the user’s browsing habits.

We use technical cookies. These are stored in your browser for a period not exceeding six months.
We do not use advertising cookies. However, if we were to use them in the future, we would inform you in advance and you would have the option of deactivating these cookies.
We use or may use Google Analytics, which is a statistical audience analysis tool that generates a cookie to measure the number of visits to the site, the number of pages viewed and visitor activity. Your IP address is also collected to determine the city from which you are connecting. The length of time this cookie is kept is mentioned in article 7 (v) of this charter.

We would like to remind you that you can refuse to accept cookies by configuring your browser. However, such a refusal could prevent the site from functioning properly.

10. Consent

When you choose to communicate your personal data, you expressly give your consent for the collection and use of such data in accordance with what is set out in this charter and the legislation in force.

11. Access to your personal data

In accordance with Law No. 78-17 of 6 January 1978 relating to information technology, files and civil liberties, you have the right to obtain communication and, where appropriate, rectification or deletion of data concerning you, through online access to your file. You can also contact

– e-mail address: contact@agenceepic.com
– postal address: 7 rue de Chéroy, 75017 Paris

Please note that any person may, for legitimate reasons, object to the processing of data concerning him or her.

12. Modifications

We reserve the right, at our sole discretion, to amend this charter, in whole or in part, at any time. These modifications will come into force as of the publication of the new charter. Your use of the site following the entry into force of these modifications will constitute recognition and acceptance of the new charter. Failing this, and if this new charter does not suit you, you should no longer access the site.

13. Entry into force

This charter comes into force on 15/05/2024.